In 2025, servicers in Greece successfully negotiated about €4.09 billion in debt arrangements, a significant portion of which resulted from bilateral negotiations and the provisions of the Katseli law aimed at protecting vulnerable borrowers. The major players in this sector—Cepal, doValue, and Intrum—hold a combined 90% of the non-performing loans, with their market shares showing minor fluctuations throughout the year, indicating a relatively stable competitive landscape.

Official data from the General Secretariat for Financial Sector and Private Debt Management highlight variations in the portfolio sizes held by these servicers. The total managed portfolio of non-performing loans began at €70 billion in early 2025, increased to €74 billion by May, and peaked at €79.4 billion in August, showcasing a growing challenge in managing these debts. This trend reflects a broader context of Greece's ongoing struggle with high levels of non-performing loans, a lingering result of the financial crisis of the past decade.

These debt resolution efforts by servicers are critical for improving the financial health of Greek households and restoring stability in the banking sector, as non-performing loans represent a significant drag on economic recovery. The evolution of these figures will be closely monitored, as they not only impact the servicers' operations but also the overall economic landscape in Greece, where debt management remains a pressing issue for both policymakers and financial institutions alike.