‘I did this to help and now I’m the one who’s going to need help’: NDIS call handlers describe pressure cooker workplace
Call handlers at Australia's NDIS are overwhelmed by distressing calls from participants, facing immense pressure in a system that often fails to support them properly.
Serco accused of 'petty and vindictive' removal of artwork from court cells
Serco has faced criticism for removing motivational artwork from court custody areas, described as a petty and vindictive act.