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🇫🇮
Finland
Yle Uutiset
National & Local
Volunteers are still listening to more and more worries – Vasa resident Hanna Niskanen remembers a phone call that moved her to tears
A shortage of volunteers has led to many calls to helplines going unanswered, with Hanna Niskanen of Vasa recalling a particularly moving interaction she had while volunteering.
Feb 25 • 13:33 UTC
🇬🇧
UK
Mirror
National & Local
Key update issued by HMRC as 5.65 million face £100 penalties within days
HMRC has issued an apology after its helplines were closed for two and a half hours due to technical issues, while 5.65 million taxpayers face potential £100 penalties as the self-assessment deadline nears.
Jan 16 • 08:01 UTC
🇬🇧
UK
Mirror
National & Local
HMRC alert as telephone helplines close - 'we are urgently working to fix it'
HMRC has announced that its telephone helplines are temporarily closed due to a technical fault and is working urgently to resolve the issue while advising customers on alternative support options.
Jan 15 • 12:55 UTC