'Does Selling Delinquent Debt Mean the End?... Asking Financial Companies About 'Customer Protection Responsibility' for Original Debts
Financial companies will still bear customer protection responsibilities even after selling delinquent debts to collection agencies, aiming to prevent excessive recovery practices against those who have fallen behind on payments.
Serious constraints prepared for fraudsters β the Bank of Lithuania proposes drastic changes
The Bank of Lithuania is proposing significant regulatory changes to protect customers from fraud, including requirements for banks to reimburse customer losses due to fraud.
Customer has bag stolen inside store and Justice says company is not responsible
A customer in Brazil lost a bag within a store, and the court has ruled that the store is not liable for the theft.
An Expensive Greenhouse Solution Led to a Consumer Protection Dispute Between the Client and the Company
A customer's dream of a warm, productive spring harvest from a greenhouse turned into a long-term dispute with the company over the product's actual features versus the seller's claims.
Buy now, pay later shake-up with stricter checks from July confirmed
Changes to buy now, pay later schemes will ensure stricter affordability checks and improved customer support starting July 15, 2026.
8 mistakes to avoid when hiring your company's internet
Choosing an internet service seems simple but significantly affects a company's productivity, customer experience, data protection, and growth capacity; yet many businesses still make their selection based primarily on cost or promised speed.
The questionable business model of the rising car subscription star
The car subscription provider Finn is gaining success with nearly unbeatable prices and a comprehensive care package, yet faces increasing customer complaints and legal challenges from consumer protection advocates as investigations reveal the depth of the issues.
Revolut: The new tool that protects customers from phone scams
Revolut has announced a new innovative feature within its app designed to protect users from increasing impersonation scams by verifying the identity of callers during a call.
Dawid Rapkiewicz, MichaΕ Rzeszutek: The protection of customer money is the foundation of banking
The article discusses the issue of bank customers losing money to cybercriminals and their increasing demands for refunds from banks, highlighting a misunderstanding of regulations regarding unauthorized payment transactions supported by state institutions.