New smart meter rules could earn households automatic £40 payments
New regulations in the UK will allow households with smart meters to receive automatic £40 compensation for specified issues, promoting better customer service and repair protocols.
The broadband compensation rule that means reader is owed £2,000
A Plusnet customer is entitled to compensation due to significant delays in the activation of their broadband service, resulting in financial losses.
Crying from hacking, smiling from AI... SKT's operating profit decreased by 41.1% compared to the previous year
SK Telecom's annual operating profit dropped over 41% due to subscriber losses and substantial customer compensation following a major data breach.