Call centre worker shares 'best time' to ring for shortest queue
A call centre worker provides tips on the best times to call to minimize wait times.
Morning Mail: NDIS call center staff 'burnt out'; the rise of AI in Australian schools; armed man killed at Trump’s Mar-a-Lago estate
The article discusses burnout among NDIS call center staff, the rapid adoption of AI in Australian schools, and an armed intruder being shot at Trump’s Mar-a-Lago estate.