3 things to check if you think your energy bill is wrong as complaints fall
Complaints about energy bills have decreased by 14% in 2025, yet billing issues remain the most common dispute according to the Energy Ombudsman.
"You have to fight with customer service": users of Île-de-France transport complain about double-charged trips
Users of Île-de-France transport are voicing frustrations over being charged multiple times for the same journey, prompting Île-de-France Mobilités to introduce a mediator to address these billing disputes.