‘Like battery hens’: ATO’s outsourced debt collectors face much worse conditions than those in public service, former staff say
Former employees of the ATO's private debt collectors describe significantly worse conditions and compensation compared to public service employees, leading to high turnover and impact on taxpayer assistance.
V. Poderytė-Bernatavičė shows a special toy of her son Ato: she keeps it for her soon-to-be-born daughter
Vaida Poderytė-Bernatavičė prepares for the arrival of her daughter by organizing a storage space filled with items accumulated over four years while keeping a special toy for her son.
ATO debt continues to drive record level of calls to financial helpline
Calls to the Small Business Debt Helpline have surged by 21% as many owners struggle with tax debts, with the helpline supporting $429 million in debts and a median debt of about $70,000.