It came as a surprise and outraged many. But for researcher Trine, it is a known phenomenon
Psychologist Trine Natasja Sindahl explores the frequent anonymous users of counseling services and seeks to improve support measures for them.
She has met the people who desperately call counseling services again and again. They have one thing in common
A psychologist has spent 200 hours with various counseling services to understand the frequent anonymous users who repeatedly seek help, revealing their shared struggles and the need for better assistance.
That a few users account for most calls to counseling services outraged many. But for the researcher, it is a known phenomenon
The article discusses the outrage surrounding the fact that a small number of anonymous users make a significant portion of calls to counseling services, highlighting researcher Trine Natasja Sindahl's involvement with some of these recurring callers.
It came as a surprise and outraged many. But for the researcher, it is a well-known phenomenon
The article discusses how a few anonymous users disproportionately consume resources in counseling services like Børnetelefonen and Livslinien, and how researcher Trine Natasja Sindahl engages with these frequent callers as co-researchers.